Who we are
Suggested text: Our website address is: https://carrmounttipis.com
Carr Mount Estate Ltd Privacy Policy
This privacy policy governs the collection, storage and use of personal information collected by Carr
Mount Estate Ltd. This information may be collected through our website
http://www.carrmounttipis.com, via telephone conversation or via our normal business activities
supporting the provision of holiday rental, Tipi hire and associated services.
Specifically, this privacy policy provides you with details about the personal information we collect
and hold about you, how this information is used and your right regarding the personal information
we hold about you.
Please read this privacy policy carefully – by continuing to access or browse our website, or by
requesting the provision of services from us, you confirm that you have read and understood this
privacy policy in its entirety.
We absolutely respect your right to privacy. Our aim is to ensure that the personal information we
collect is appropriate to the provision of services to you and our clients and is in accordance with
the applicable data protection laws.
The personal information we collect about you
If you are renting holiday accommodation, we will collect the minimum information needed to
meet your needs. This will usually include your name, contact details, payment details (where
relevant) and any specific requirements needed to customise your holiday.
If you sign up to our mailing list we will collect your name, postal address and /or email address,
together with your agreement to receive communication from us. This consent can be removed at
any time simply by sending an email to [email protected] requesting your removal.
If you are a supplier to Carr Mount Estate Ltd then we will collect the minimum amount of business
specific personal data, usually your name, business role and business contact details to enable us to
manage the business relationship.
If you are a business customer of Carr Mount Estate Ltd, then we will collect the minimum amount
of business specific personal data, usually your name, business role and business contact details to
enable us to manage the business relationship.
How we store, use and share your personal
information
We collect, store and use your personal data as described above for our legitimate business
interests, so that we can meet your immediate and any potential future rental bookings or enquiry
needs.
This storage and use of your personal information allows you to be contacted about current
booking and enquiries, and also allows us to contact you with offers, upcoming events,
opportunities and developments which may arise in the future, we do not believe that this storage
will unduly prejudice your rights or freedoms.
Business partners
We collect, store and use the business contact details of individuals working with our business
partners for our legitimate business interests in maintaining and managing the commercial
relationship between Carr Mount Estate Ltd its commercial suppliers and customers. We don’t
believe that this storage and use will unduly prejudice the rights or freedoms of these individuals.
All other users of our sites and services
We collect, store and use your personal information for the following purposes;
- To make the sites available to you
- To provide any services that you request
Sometimes, our use of your personal information is for the purposes which are ancillary to the
provision of the sites and services, or which are desirable to make them operate more efficiently. In
those circumstances, we have a legitimate business interest in handling your personal information
and do not believe this storage and use of your personal information will unduly prejudice your
rights or freedoms.
The relevant circumstances are; - Detecting and preventing fraud
- Keeping our websites, products and IT systems secure
- Ensuring that our own processes, procedures and systems are as efficient as possible
- Analysing and enhancing the information we collect
- Determining the effectiveness of our promotional campaigns and advertising; and
- If you have joined our mailing list and have given your consent, contacting you (by any
means) with products and services we think may be of interest to you
In some, limited, circumstances we need to handle your personal information in a certain way to be
able to comply with our legal obligations – for example; if we are requested to disclose your
personal data to regulatory bodies or if we need to demonstrate our compliance with applicable
law such as tax and national insurance legislation relating to payment of personal service company
contractors and immigration law.
Anonymous data
We also collect anonymised details about visitors to our websites for the purposes of generating
site statistics, reporting purposes or improving our website and marketing effectiveness.
However no single individual will be identifiable from the anonymised details we collect for these
purposes.
How we might otherwise share your personal
information and who we share it with
We will disclose your personal information under the following circumstances;
- Third party service providers. When we share information with third party service
companies for them to facilitate or to provide services on our behalf. This will include;
IT support services - Third party service providers who track our customers use of the sites and our services
for us These companies are contracted to us you use your personal information only as
necessary to provide the relevant services to us and are required to maintain full security and
confidentiality.
Compliance with laws and legal proceedings. When we respond to court orders, or legal
process, to establish or exercise our legal rights or defend against legal claims. When we
believe it is necessary to share information in order to investigate, prevent or take actions
against illegal activities, suspend fraud, situations involving potential threats to the physical
safety of any person, violations of our terms of use, or as otherwise required by law.
Merger, acquisition or sale; when we need to transfer information about you if we are
acquired by or merged with another company. If we are involved in a merger, acquisition or
sale of all or part of our assets, you will be notified by email and/or prominent notice on our
sites of any change in ownership or uses of your personal information, as well as any
choices you may have regarding your personal information.
Cookies
Technologies such as cookies, beacons, tags and scripts are used by us and our affiliates, or
analytics or service providers. These technologies are used in analysing trends,
administering the sites, tracking users’ movements around the sites and to gather
demographic information about our user base as a whole. We may receive reports based on
the use of these technologies by these companies on an individual as well as aggregated
basis.
We use cookies, for example, to remember users’ settings (e.g. language preference) and
for authentication. Users can control the use of cookies at the individual browser level. If
you reject cookies you may still use our sites, but your ability to use some features or areas
of our sites may be limited.
Remarketing pixels are being used by Newsquest Media Group for the purposes of
advertising.
Security
We employ comprehensive, reasonable and appropriate security measure to protect
against
the loss, misuse and alteration of personal information we process. This includes
organisational security (passwords and access controls), physical security (data centre
protection) and IT security (encryption)
Please note that no transaction over the internet can be guaranteed secure and as a
consequence please note that we cannot guarantee the security of any personal
information that you transfer over the internet to us.
Our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to this privacy policy
Please check back regularly to keep informed of updates to this privacy policy. Where we
make significant changes to this privacy policy, and have your email address, we will send
you notification of the changes.
Complaints, questions and suggestions
For assistance with all queries regarding our processing of personal information please
contact [email protected]
If you have any complaints, questions or suggestions about our sites or services, please
contact us at [email protected]
In the European Economic Area, you may also make a complaint to our supervisory body for
data protection matters (the information commissioner’s Office in the UK) or seek a remedy
through local courts if you believe your rights have been breached